YC Lecture 7 - How to Build Products Users Love(Kevin Hale)
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In this lecture, Kevin Hale discusses how to build products that users love by focusing on first impressions and creating relationships with both new and existing users.
Highlights
- 💌 First impressions are important for creating a memorable origin story and should be applied to all aspects of a product, from the first email to customer support interactions.
- 🦕 Adding unexpected elements, such as a dinosaur on a login page, can evoke emotions and put a smile on users’ faces.
- 💍 Existing users should be treated like successful marriages, with companies focusing on creating long-term relationships through trust and consistency.
- 🚀 Focusing on values that help acquire the first user can lead to overall company success.
- 💰 Companies can achieve success by creating a product that users love, even without significant funding, as demonstrated by the success of Wufoo.
