Handling difficult customers is an important part of the sales process. One effective technique is to remain calm and professional, and to actively listen to the customer's concerns. Another technique is to try to understand their perspective and to offer solutions that address their concerns. Additionally, it's important to avoid getting defensive or argumentative, and to stay focused on finding a resolution that meets the customer's needs.
Sam Walton, the founder of Walmart, is widely considered one of the most successful retailers of all time. He is known for his focus on providing low prices and great customer service, but he also had a unique approach on how to sell any pr...
Sam Walton, the founder of Walmart, is widely considered one of the most successful retailers of all time. He is known for his focus on providing low prices and great customer service, but he also placed a great deal of importance on creati...
Warren Buffett, also known as the "Oracle of Omaha," is widely considered one of the most successful investors of all time. He is known for his long-term investment strategy and his value-oriented approach to investing. However, Buffett als...
Cristiano Ronaldo is one of the greatest footballers of all time, with a career that has spanned over two decades and several countries. Despite his success on the field, Ronaldo...
Cristiano Ronaldo is one of the greatest footballers of all time, with a career that has spanned over two decades and several countries. Despite his success on the field, Ronaldo...
Lionel Messi is an Argentine professional footballer who is widely considered one of the greatest football players of all time. Throughout his career, Lionel Messi shared valuable insights and lessons...
Lionel Messi is an Argentine professional footballer who is widely considered one of the greatest football players of all time. Throughout his career, Lionel Messi shared valuable insights and lessons...
Michael Jordan is a retired American professional basketball player who is widely considered one of the greatest basketball players of all time. Throughout his career, Michael Jordan shared valuable insights...
Michael Jordan is a retired American professional basketball player who is widely considered one of the greatest basketball players of all time. Throughout his career, Michael Jordan shared valuable insights...
Ernest Hemingway was an American writer and journalist, who is widely considered one of the most influential and important authors of the 20th century. Throughout his life, Ernest Hemingway shared...
Ernest Hemingway was an American writer and journalist, who is widely considered one of the most influential and important authors of the 20th century. Throughout his life, Ernest Hemingway shared...
"Blue Ocean Strategy" by W. Chan Kim and Renée Mauborgne is a bestselling book that offers a new perspective on business strategy. The book argues that traditional competitive strategies are...
"Blue Ocean Strategy" by W. Chan Kim and Renée Mauborgne is a bestselling book that offers a new perspective on business strategy. The book argues that traditional competitive strategies are...
"Built to Last: Successful Habits of Visionary Companies" by Jim Collins is a business book that takes a deep dive into the world of visionary companies and what makes them...
"Built to Last: Successful Habits of Visionary Companies" by Jim Collins is a business book that takes a deep dive into the world of visionary companies and what makes them...
Shoe Dog is a memoir by Phil Knight, the co-founder and former CEO of Nike. The book details the history of the company from its humble beginnings as Blue Ribbon...
Shoe Dog is a memoir by Phil Knight, the co-founder and former CEO of Nike. The book details the history of the company from its humble beginnings as Blue Ribbon...
"Steve Jobs" by Walter Isaacson is a biography of the late Apple co-founder and CEO, Steve Jobs. The book provides an in-depth look at Jobs' life, from his childhood to...
"Steve Jobs" by Walter Isaacson is a biography of the late Apple co-founder and CEO, Steve Jobs. The book provides an in-depth look at Jobs' life, from his childhood to...